Delivering enhanced outcomes in aged care through improved quality, safety and risk management

The Australian Government’s commitments to sweeping aged care reforms post-election, including increased minimum care times; registered nurses on-site 24/7 and better food are ambitious responses to the unprecedented challenges facing the sector. 

The Aged Care Quality, Safety and Risk Forum, taking place in Sydney from 12-13 September 2023, will bring together senior aged care leaders from residential, home and community care as they share how they are driving higher standards of quality care, protecting and enhancing safety, and building more robust risk management and compliance processes. 

See what happened at the 2022 edition:

Past Speakers (2022 Forum)

Janet Anderson


Aged Care Quality and Safety Commission

Dr Nick Hartland

First Assistant Secretary, Home and Residential

Australian Government Department of Health and Aged Care

Sean Bilton

Chief Executive Officer

Estia Health

Ingrid Harvey

Chief Executive Officer

BlueCross Aged Care

Chris How

Chief Executive Officer


Lucy O’Flaherty

Chief Executive Officer

Columbia Aged Care Services

Tim Humphries

Chief Executive Officer

Homestyle Aged Care Services

Lee Martin

Chief Executive Officer & Director of Care

Tanunda Lutheran Home

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Sponsors & Exhibitors

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2022 Forum Highlights

  • Learn how your aged care organisation can climb the mountain of reforms in the sector across workforce, regulation and funding redesign with Bethanie
  • Gain insight into how aged care CEOs from leading providers including Tanunda Lutheran Home, Columbia Aged Care, Bluecross Aged Care and Homestyle Aged Care are navigating pressing challenges for the C-suite in an increasingly complex environment. 
  • Understand essentials of the aged care funding redesign to AN-ACC funding framework with Signature Care and Southern Cross Care and Menarock Life.
  • Ensure the long-term operational sustainability of your aged care organisation at a time of major regulatory change with Estia Health.  
  • Hear from Uniting AgeWell on how maintaining outbreak preparedness in aged care requires a coordinated effort between your team members to ensure the safety of staff, clients and visitors. 
  • Find out how to develop a successful workforce strategy to ensure the maintenance of high quality standards in care with Peninsula Villages, Infinite Care, Southern Cross Care and Fresh Hope Care
  • Elevate the food experience in aged care to improve quality of life, overcome unplanned weight loss and ensure a balanced diet for clients.


Who Attends?

Senior aged care leaders and executives from residential care, home and community care involved in: 
  • Corporate Services 
  • Finance 
  • Corporate Governance 
  • Operations 
  • Service Delivery 
  • Innovation 
  • Transformation 
  • Quality 
  • Clinical Governance 
  • Compliance 
  • Risk  
  • Customer Experience 

Sponsorship Opportunities | 2023

What challenges are our delegates facing?
  • How to stay in compliance with new regulatory requirements arising from the Royal Commission and achieve re-accreditation while continuing to do their core business of providing care for clients in aged care
  • How to make the reporting process on clinical quality, safety and risk outcomes more comprehensive, efficient and valuable to drive greater quality in care
  • How to put in place appropriate governance and risk control processes to drive continuous improvement in care delivery
Do you offer any of these solutions?