COMMUNITY AND HOME CARE: THERE’S A HOLE IN THE CHEESE
THURSDAY 8 SEPTEMBER 2022, 9 AM – 4.30 PM
When harm occurs in a residential facility, it occurs in an environment with various levels of registered and non-registered staff, cleaners, family, visitors and volunteers, other residents, and technologies such as closed-circuit television to recall events and incidents. The environment is controlled, with clean floors, purpose-built fittings, furniture and fixings. The facility is cleaned regularly and staff can call on each other. Medications are dispensed safely from a trained staff member or nurse at scheduled times, and meals are prepared for the resident throughout the day. Risk is so highly mitigated and yet, as we know from the Royal Commission, harm has most certainly occurred.
We know the highly controlled, risk mitigated environment of the residential facility resembles nothing of the couple’s home. It must only be a matter of time before harm occurs. So how do we assess, measure and mitigate risk in the community or client’s residence?
Through the workshop, we will look at risk in a whole new light and discover ways to prevent harm occurring to our clients, our staff and our community organisation.
Learning Objectives
- Identify factors that contribute to patient harm in any health setting
- Identify risks for clients, staff and your organisation in community/home care
- Develop and initiate a strategy to assess and measure risk
- Addressing and communicating risk